Jira Software is built for every member of your software team to plan, track, and release great software.JIRA is used worldwide in all industries especially for task/ticket management.
Organizations with Dynamics CRM needs cases to be created at JIRA to be managed at CRM for agents needs one complicated level of integration between them. To which I-ARIVAN has the solution - Or Say MoreYeas's JIRA Solution for Dynamics 365.
Install the solution in CRM instance and you can access the JIRA account on Case View/Form. It will list down all JIRA tickets and the user can view/edit/ update status from theirs. He/She do not need to login into JIRA separately.
Key Features
- Integrated Solution allows easy interface.
- Easy configuration and installation.
- Ticket Management on the case form.
- Real-time updates.